Fitcentive Privacy Statement

1. Introduction

Fitcentive (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal data when you use our app and services. By using Fitcentive, you agree to the practices outlined in this policy.

2. Data Collection

We collect personal data from:

  • You – Information you provide when setting up an account or engaging with our services, including a phone number, full name, and age.
  • Devices and Health Frameworks – Biometric data collected from connected devices and frameworks, including Apple's HealthKit, tracking fitness, sleep, and recovery activities, such as heart rate, steps, workout details, sleep patterns, and strain and recovery metrics.
  • Contact Information – With your explicit consent, we may access your device's contacts to help you invite friends and family to join Fitcentive. This data is only used for this specific purpose and is not shared with third parties.
  • Transaction Data – Payment information and reward history.

Contact Data Usage

When you grant permission to access your contacts, we will:

  • Only access contact information necessary for inviting friends and family to join Fitcentive
  • Clearly inform you before uploading any contact data to our servers
  • Obtain your explicit consent before transmitting any contact information
  • Never share your contacts' information with third parties
  • Allow you to revoke contact access at any time through your device settings

You can manage or revoke contact access at any time through your device's privacy settings. If you choose not to grant contact access, you can still use all other features of Fitcentive.

HealthKit

If you choose to connect your HealthKit account, we collect health and fitness data such as steps, heart rate, and sleep patterns to provide personalized fitness tracking and recommendations. This data is used solely to enhance your experience within the app and is never shared with third parties in a personally identifiable form. You can control or revoke access to this data at any time through your device's HealthKit settings.

3. How We Use Data

  • Provide and improve services – Track fitness progress, including data from HealthKit, and facilitate cash rewards.
  • Personalize experience – Tailor challenge recommendations based on your fitness habits, including health data from HealthKit.
  • Social Features – Enable you to invite friends and family to join Fitcentive through your contacts (with your explicit consent).
  • Process transactions – Manage payments and reward distributions.
  • Communicate updates – Send notifications, service updates, and promotions.
  • Enhance security – Detect fraud and prevent unauthorized access.
  • Research & Development – Generate aggregated, de-identified insights, including anonymized health data from HealthKit , to improve health optimization and app functionality.

4. Data Sharing

We do not sell or monetize your data. However, we may share data under the following circumstances:

  • Employers or Insurance Partners – If you participate in sponsored wellness programs, we may share anonymized or aggregated data, including de-identified health metrics from HealthKit, with your employer or insurer.
  • Legal Authorities – If required by law or to protect Fitcentive's rights and security.
  • Service Providers – Third-party payment processors and cloud storage providers who assist in our operations. These providers are contractually bound to maintain confidentiality and security.

5. Data Security

We implement industry-standard security measures to protect your data, including sensitive health information from HealthKit, using access controls, and secure storage protocols. However, no method of storage or transmission is 100% secure. Users are responsible for safeguarding their account credentials.

6. Data Retention

We retain personal data, including health information from HealthKit, for two years from the last active use. You may request deletion of your account and associated health data at any time, subject to legal and contractual obligations.

7. Your Rights

  • Access & update your personal data, including health information from HealthKit and contact information.
  • Request deletion of your account and associated health data.
  • Manage permissions – Control access to your contacts and other sensitive data through your device settings.
  • Opt out of marketing communications.
  • Withdraw consent for data collection, including HealthKit data and contact information (some features may be restricted).

To exercise your rights, contact us at support@fitcentive.app.

8. Children's Privacy

Fitcentive is not intended for users under 18. We do not knowingly collect data from children. If we become aware of any such data, we will delete it immediately.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify users of significant changes via email or app notifications.

10. Contact Information

For privacy-related inquiries, contact us at:

Fitcentive Privacy Team

Email: admin@fitcentive.app

11. Additional Safeguards

  • User Control – You can disable health data tracking and contact access by adjusting your device's privacy settings.
  • Minimal Data Collection – We only collect data, including from HealthKit and contacts, necessary to deliver our services effectively and do not track geolocation data without explicit consent.
  • No Third-Party Advertising – We do not share or use health data from HealthKit or contact information for targeted advertising.
  • Explicit Consent – We obtain your explicit consent before accessing or transmitting any sensitive data, including contacts.