Privacy Policy
Welcome to Fitcentive. This Privacy Policy outlines how we collect, use, and protect user personal information when using our services. User privacy is important to us, and we are committed to ensuring that data is handled with care and transparency.
1. Information We Collect
A. Information User Provides to Us:
- Email Address: When users sign up, we collect their email address.
B. Biometric Data (With User Permission):
- WHOOP Watch Data: With explicit permission, we collect biometric data such as heart rate, sleep patterns, and exercise activity to help users track their fitness progress.
2. How We Use User Information
- Account Creation and Maintenance: To set up and manage user accounts.
- Health and Fitness Insights: To provide personalized challenges and rewards.
- Communications: To send updates and important platform information.
- Support and Service Notifications: To notify users about changes or provide customer support.
3. How We Share User Information
- Service Providers: We may share data with trusted providers for platform operation. They are bound by confidentiality agreements.
- Legal Compliance: We may disclose information if required by law or legal requests.
4. Data Security
We use industry-standard encryption to protect user data, including biometric data. However, no system is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
- Email Address: Retained as long as necessary or legally required.
- Biometric Data: Retained only with user consent and deleted upon request unless legally required.
6. User Rights and Choices
- Access: Users can request access to their data.
- Correction: Users can request data corrections.
- Deletion: Users can request data deletion.
- Opt-Out: Users can revoke consent or unsubscribe at any time.
7. Children's Privacy
Fitcentive is not intended for users under 18. We do not knowingly collect information from minors. If we learn of any such collection, we will delete it immediately.
8. Changes to This Privacy Policy
We may update this policy periodically. Users will be notified of significant changes through our website and an updated "Last Updated" date.
9. Contact Us
If you have any questions, please contact us at:
Last Updated: 17/10/2024